Dive Centre support

You can register your dive centre by completing our registration form on the Dive Buddy website. Once submitted, you’ll receive an email with further instructions to complete your profile and get listed in the app.

By joining Dive Buddy, your dive centre gains visibility to a global community of divers. You can receive bookings directly through the app, promote your dive centre, and connect with potential customers year-round.

The booking system allows divers to browse and book directly with your dive centre through the app. You’ll be notified of bookings and can manage them from your Dive Buddy account dashboard.

Dive Buddy takes a small commission on each booking made through the app. You may qualify for reduced commission rates if you participate in our referral program by bringing new users to the app.

Dive centres can earn a reduced booking commission rate by referring divers to join Dive Buddy. Each month, your commission discount is based on the number of new users you refer.

Dive Buddy’s Exclusive Offers page features discounts and promotions from dive-related businesses. As a dive centre, you can promote special packages or deals to Dive Buddy users. Contact support for more information on joining the Exclusive Offers section.

Dive Buddy provides dive centres with a unique referral code or link that you can share with divers. Each time a diver uses this code to sign up, the referral is tracked in your Dive Buddy account dashboard. At the end of each month, you’ll be notified of your total referrals and any eligible commission discounts.

Sponsorship provides your dive centre with enhanced visibility and priority placement in the app. Only one dive centre per location can sponsor, making this a unique opportunity to stand out to divers searching in your area.

Dive Buddy is completely free to join, and we only take a commission on bookings made through the app. Sponsorships and premium listing options are available for additional visibility and benefits.

You can update your profile, dive offerings, and other details through your Dive Buddy account dashboard. Log in, navigate to your profile settings, and make changes as needed.

Yes, if you operate more than one dive centre, you can manage them under a single Dive Buddy account. Contact support for assistance with setting up multiple listings.

Dive Buddy provides a flexible cancellation policy for customers, but we also allow dive centres to set their own policies for refunds and cancellations. Review our cancellation guidelines or contact us to customise your policy within the app.

Our support team is here to help. You can contact us through the support page on our website or by emailing [email protected].

If you’re unable to access your account, you can use the “Forgot Password” link on the login page to reset your password. If you’re still having trouble, contact Dive Buddy support via email or phone, and we’ll assist you with account recovery.